Welcome to Royal Antique Palace. These Terms & Conditions govern your access to and use of royalantiquepalace.com, including browsing our website, viewing antique and vintage furniture listings, submitting enquiries, contacting us, and purchasing products or services through our business.By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.

1. About Royal Antique Palace

Royal Antique Palace is an antique furniture business offering selected antique, vintage and traditional furniture and related products.Our website is primarily intended to provide information about our products, collections, services and business. Product availability, specifications, pricing, condition and other details may change without prior notice.Where a product is described as antique, vintage, old, traditional or period furniture, such descriptions are provided based on the information available to us and the characteristics of the individual item.

2. Website Use

You may use royalantiquepalace.com for lawful purposes only.You agree not to:

• Use the website for any unlawful or fraudulent activity.
• Attempt to gain unauthorized access to the website, server or related systems.
• Copy, reproduce, modify or distribute website content without permission.
• Upload malicious software, harmful code or other material that could affect the website.
• Misuse enquiry forms, contact facilities or other website features.
• Use website content in a manner that infringes the rights of Royal Antique Palace or any third party.

Royal Antique Palace reserves the right to restrict or terminate access to the website where misuse or unauthorized activity is identified.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, materials, age-related information and other product details displayed on the website are accurate.However, antique and vintage furniture can naturally vary in:

• Colour and finish
• Wood grain
• Texture
• Surface marks
• Patina
• Dimensions
• Signs of age
• Restoration
• Minor imperfections

Such characteristics may be part of the natural appearance and history of antique or vintage furniture and should not automatically be considered defects.Photographs may also appear slightly different depending on lighting, camera settings, screen resolution and device display.Customers should confirm important product details with Royal Antique Palace before making a purchase.

4. Antique & Vintage Furniture Condition

Antique and vintage furniture may show evidence of previous use, age, restoration, repairs or natural wear.Unless specifically stated otherwise, customers should not assume that an antique or vintage item will have the same condition, finish or construction as newly manufactured furniture.For high-value or condition-sensitive purchases, customers are encouraged to request additional photographs, videos, measurements or product information before confirming their purchase.

5. Product Availability

Displaying a product on our website does not necessarily guarantee that the product remains available.Antique and vintage furniture pieces may be unique or available in limited quantities. Availability can change without prior notice due to showroom sales, reservations or other transactions.Royal Antique Palace reserves the right to update, remove or modify product listings at any time.

6. Prices & Quotations

Product prices, quotations and other commercial information may be changed without prior notice.Where a product is listed without a price, customers may contact Royal Antique Palace for the latest price or quotation.A quotation provided through the website, WhatsApp, phone, email or other communication channel may be subject to confirmation regarding product availability, specifications, delivery requirements and applicable charges.Unless expressly stated otherwise, a quotation does not constitute a final confirmed sale until accepted by Royal Antique Palace and the applicable payment or booking requirements have been completed.

7. Orders & Purchase Confirmation

An enquiry, message, phone call or submission through our website does not automatically constitute a confirmed order.An order or purchase is considered confirmed only after Royal Antique Palace has communicated acceptance and any required payment, advance or booking amount has been received.We reserve the right to decline or cancel an order where:

• The product is no longer available.
• Product information or pricing was displayed incorrectly.
• There is a genuine communication or technical error.
• Payment cannot be verified.
• The requested transaction cannot reasonably be fulfilled.

If payment has already been received for an order that Royal Antique Palace cancels, any applicable refund will be handled according to the agreed purchase and refund terms and applicable law.

8. Payments

Payment methods and payment terms may vary depending on the product and transaction. Customers are responsible for providing accurate payment and transaction information. Any applicable taxes, delivery charges, installation charges or other agreed costs will be communicated as applicable to the transaction. Customers should retain payment receipts or transaction confirmations for their records.

9. Delivery & Transportation

Delivery arrangements depend on the product, destination, size, weight, accessibility and transportation requirements.Before confirming a purchase, customers should verify:

• Delivery location
• Delivery charges
• Estimated delivery schedule
• Access to the property
• Staircase or lift availability where relevant
• Unloading requirements
• Any additional handling or installation requirements

Delivery timelines provided by Royal Antique Palace are estimates unless a specific delivery date has been expressly confirmed.Unexpected events, transportation problems, weather conditions, restrictions, third-party logistics issues or other circumstances beyond reasonable control may affect delivery schedules.

10. Inspection on Delivery

Customers should inspect the furniture or product reasonably promptly after delivery.For antique and vintage furniture, customers should understand that natural age-related characteristics, minor marks, patina, variations in wood and signs of previous use may be inherent to the product.If a customer believes that a product has arrived damaged, materially different from the agreed product, or has another significant issue, the customer should contact Royal Antique Palace as soon as reasonably possible and provide relevant photographs or videos where appropriate.

11. Returns, Refunds & Cancellations

Returns, refunds and cancellations are subject to the specific terms communicated for the relevant purchase and applicable law.

Because antique and vintage furniture can be unique, previously owned, restored or individually sourced, customers should confirm the product’s condition, dimensions, appearance and other important characteristics before completing a purchase.

Where a return, refund or cancellation is permitted, Royal Antique Palace will communicate the applicable procedure, conditions, timelines and any applicable charges.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted under applicable Indian law.

12. Customisation & Special Requests

If Royal Antique Palace agrees to provide any customised, modified, restored or specially prepared furniture based on a customer’s requirements, the agreed specifications should be confirmed before work begins.Custom work may affect cancellation, return or refund eligibility depending on the nature of the work and the agreed terms.Any special requirements should be communicated clearly before payment or commencement of work.

13. Product Authenticity & Descriptions

Royal Antique Palace aims to provide honest and accurate information about the furniture offered through our business.Where information regarding age, origin, material, craftsmanship, restoration or historical background is available, it may be provided in the product description or through direct communication.Customers should request clarification regarding any particular claim or characteristic that is important to their purchasing decision before completing a transaction.No description should be interpreted as an independent professional valuation, museum certification, archaeological certification or guarantee of provenance unless specifically stated in writing.

14. Intellectual Property

Unless otherwise stated, the content published on royalantiquepalace.com is owned by or licensed to Royal Antique Palace.This may include:

• Website text
• Product descriptions
• Photographs
• Videos
• Logos
• Brand elements
• Graphics
• Page designs
• Other original website materials

You may view and use the website for personal or legitimate business enquiry purposes.You may not reproduce, republish, modify, distribute, sell or commercially exploit our website content without prior written permission.

15. User Enquiries & Submitted Information

When you submit information through our website, enquiry forms or other communication channels, you agree to provide information that is accurate and not misleading.You should not submit:

• False information
• Fraudulent requests
• Malicious content
• Unlawful material
• Content that infringes another person’s rights

We may use information submitted through the website to respond to enquiries, provide quotations, communicate regarding products and services, and manage customer relationships, subject to our Privacy Policy.

16. Third-Party Links & Services

Our website may contain links to third-party websites, platforms or services.These links may be provided for convenience or additional information. Royal Antique Palace does not necessarily control or endorse the content, policies, security or availability of third-party websites.Your use of third-party websites is subject to their respective terms and policies.

17. Website Availability

We aim to keep royalantiquepalace.com accessible and functional. However, we do not guarantee that the website will always be:

• Available without interruption
• Free from technical errors
• Completely secure
• Free from viruses or harmful components
• Compatible with every device or browser

Website maintenance, hosting problems, technical failures, cyber incidents or other circumstances may temporarily affect availability.

18. Accuracy of Website Content

We regularly work to keep our website information useful and accurate.Nevertheless, errors, omissions, outdated information or technical inaccuracies may occasionally occur.Royal Antique Palace reserves the right to correct, update or modify website content, product information, images, prices and availability without prior notice.

19. Limitation of Liability

To the extent permitted by applicable law, Royal Antique Palace will not be responsible for losses arising solely from:

• Temporary website unavailability
• Third-party website failures
• Technical interruptions beyond our reasonable control
• Incorrect information supplied by a customer
• Events beyond our reasonable control

Nothing in these Terms & Conditions limits any liability or consumer right that cannot legally be limited under applicable law.

20. Force Majeure

Royal Antique Palace will not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control.Such circumstances may include natural disasters, severe weather, transportation disruptions, government restrictions, strikes, fire, infrastructure failures, widespread technical problems or other events that could not reasonably be prevented or controlled.

21. Privacy

Your use of our website may involve the collection and processing of personal information.Please refer to our Privacy Policy for information about how Royal Antique Palace collects, uses, stores and protects personal information.

22. Changes to These Terms

Royal Antique Palace may update these Terms & Conditions when necessary to reflect changes to our website, business practices, services or applicable legal requirements.The updated version will be published on this page with the revised date.Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

23. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.Any dispute relating to the website, products or services shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant matter and parties, subject to applicable law.

24. Contact Royal Antique Palace

If you have any questions regarding these Terms & Conditions, product information, purchases, returns, delivery, or other matters, please contact Royal Antique Palace by Email: royalantiqueclt@gmail.com. For product-specific questions, customers are encouraged to contact us before placing an order so that important details such as condition, dimensions, availability, pricing, and delivery can be confirmed.